Privacy Policy

This Privacy Policy explains how Havencrest Finance (the “System”) collects, uses, and protects information related to your use of our loan management services. This document is for informational purposes and may be updated from time to time.

1. Information We Collect

When you use this System, we may collect basic information such as your name, contact details, identification numbers, account numbers, and transaction history necessary to process and manage loans.

2. How We Use Your Information

Your information is used to verify your identity, assess loan applications, process repayments, provide customer support, and meet legal and regulatory requirements that apply to the institution operating this System.

3. Sharing of Information

Information may be shared with authorized staff, service providers, regulators, and other parties only where necessary for the operation of the System, to comply with the law, or with your consent. We do not sell your personal information to third parties.

4. Data Security

Reasonable technical and organizational safeguards are used to protect information against loss, misuse, or unauthorized access. However, no system can be guaranteed to be completely secure.

5. Your Responsibilities

You are responsible for keeping your login credentials (such as your mobile number and PIN) confidential and for notifying the institution operating this System if you suspect any unauthorized access to your account.

6. Updates to this Policy

This Privacy Policy may be updated periodically. Continued use of the System after changes are published will be treated as acceptance of the updated policy.

7. Contact

For questions about this Privacy Policy, please contact the system owner or administrator using the support details provided by your institution.